Good intentions, flawed execution

The staff were exceptionally kind and eager to assist which made my stay memorable. The location offered easy access to transportation and local attractions enhancing my overall experience.

The noise from nearby tram lines was quite disruptive at night affecting my sleep. Additionally, the room layout was odd with little storage space making it inconvenient for my belongings.

Recommend it for the value-seeking group

Now listen. The staff were really good, especially this guy at the night desk who helped us with everything when we arrived late. And the breakfast, it was good, very good, a variety of options that really hit the spot. Had some fresh pastries and coffee, just what you need to start your day right.

It wasn’t exactly inexpensive, but honestly, it was acceptable for what we got.

Well-designed rooms with a modern touch made the stay enjoyable, and the awesome shower was a highlight. The location is great, just a short walk to key attractions, and public transport options are easily accessible. The staff was very accommodating and even provided extra pillows on request. However, some noise from outside was noticeable at night, and the lack of parking options was inconvenient. Dining options were limited with mostly international dishes, leaving something to be desired.

Great fit for a day tour in Milan with a good value-to-price ratio. The breakfast was surprisingly good, with a nice variety. If you're looking for space, better book in advance to snag a larger room.

I thoroughly enjoyed the stylish decor and modern amenities. The hotel is well-designed, making it accessible for seniors like me, with smooth transitions and comfortable seating areas. Everything felt welcoming and thoughtfully arranged during my stay.

More comfortable seating in common areas would help.

Had a great time staying here with friends! The nightlife is awesome with plenty of clubs nearby. The staff were welcoming and held our luggage while we explored. The place is clean, and the room design is cool! Definitely a good spot for group trips.

The risotto was pure magic! Plus, the location is on point, making it easy to hop around the city. The vibe of the local cafes was delightful, perfect for chilling after a day of exploration.

Booked with sky-high expectations, but the reality was a curveball. My first night was haunted by a noisy ventilator that echoed through the whole room. Lacked A/C during chilly nights, with just a blanket for warmth. Construction noise joined the party too, making it a birthday to forget.

Perfect spot in Milan

We had a good time! The staff were super friendly and helped us get transfers easily. Location was prime, just a short walk from public transit. Breakfast had great options, especially in-room service—def a bonus! The only bummer was the room size. it felt a bit cramped for my taste.

I had a good stay with a cozy room and super friendly staff that made me feel right at home, perfect for exploring nearby attractions.

The hotel features stylish decor, making it very welcoming and easy to navigate for seniors. The smooth transitions between areas ensured comfort, and I truly appreciated the relaxing atmosphere throughout my stay.

More comfortable seating in common areas would help.

The breakfast options were delightful and varied.

The air conditioning struggled to cool the room effectively.

the charming warmth of heart hotel milano's friendly staff and delightful pastries around the corner, perfect for cozy mornings

Fantastic stay with friendly staff!